Terms and Conditions
Welcome to Nomio. These Terms and Conditions ("Terms") govern your access to and use of the Nomio website, services, products, and related platforms operated by Nomio LLC ("Nomio," "we," "our," or "us").
By accessing or using our website and services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website and services immediately.
1. Website and Services
Nomio provides digital connectivity services, including eSIM products, mobile data plans, roaming services, and related digital solutions through its website and associated platforms.
You agree to use the website only for lawful purposes and in compliance with all applicable laws and regulations.
You may not:
- Use the website for fraudulent or unlawful activities;
- Attempt to gain unauthorized access to systems, servers, or accounts;
- Interfere with the functionality or security of the website;
- Use automated systems or software to extract data from the website without authorization;
- Copy, distribute, or exploit website content without written permission from Nomio LLC.
2. User Accounts
Certain services may require account registration.
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
You agree to provide accurate and complete information and to keep your account details updated.
Nomio LLC reserves the right to suspend or terminate accounts containing inaccurate, misleading, or fraudulent information.
3. eSIM and Connectivity Services
Nomio offers digital connectivity products that rely on third-party telecommunications operators and infrastructure providers.
Service quality, network coverage, speed, and availability may vary depending on:
- Device compatibility;
- Geographic location;
- Local carrier infrastructure;
- Network congestion and external technical conditions.
Nomio LLC does not guarantee uninterrupted service or network availability in all locations.
Users are responsible for ensuring that their devices support eSIM functionality and are carrier-unlocked where required.
4. Orders, Payments, and Refunds
All prices displayed on the website are subject to change without prior notice.
By placing an order, you authorize the applicable payment provider to process your payment using the selected payment method.
Unless otherwise required by law:
- Activated or used digital products and eSIM services are non-refundable;
- Promotional offers may be subject to additional terms;
- We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.
5. Intellectual Property
All website content, including but not limited to logos, trademarks, branding, graphics, software, text, layouts, and designs, is owned by or licensed to Nomio LLC and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, reverse engineer, or commercially exploit any part of the website without prior written consent.
6. Privacy
Your use of the website is also governed by our Privacy Policy available at www.nomio.ge/privacy.
By using the website, you consent to the collection and processing of information in accordance with the Privacy Policy.
7. Availability of Services
Nomio LLC may modify, suspend, restrict, or discontinue any part of the website or services at any time without prior notice.
We are not responsible for interruptions caused by:
- Telecom providers or network operators;
- Internet connectivity issues;
- Technical maintenance;
- Device incompatibility;
- Events beyond our reasonable control.
8. Disclaimer and Limitation of Liability
To the fullest extent permitted by law, Nomio LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use the website or services;
- Service interruptions or connectivity failures;
- Loss of data, profits, revenue, or business opportunities;
- Unauthorized access to accounts or personal information.
All services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
9. Termination
We reserve the right to suspend or terminate access to the website or services if users violate these Terms or engage in activities that may harm Nomio LLC, other users, or third parties.
Users may stop using the services at any time and may request account deletion where applicable.
10. Changes to These Terms
Nomio LLC may update or revise these Terms from time to time. Updated versions will be published on the website and become effective immediately upon publication.
Continued use of the website and services after updates constitutes acceptance of the revised Terms.
11. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws governing Nomio LLC, without regard to conflict of law principles.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at support@nomio.ge.